Wonderful home with beautiful views, private pool and a vehicle that gets you out and about to explore this beautiful country.
Parking gratuit sur place
1 lit queen size
1 lit queen size
1 lit queen size
Ne convient pas aux animaux
Pas de fête ni de soirée
L'entrée dans les lieux se fait à partir de 14:00
Départ avant 10:00
Wow where to start! The van we rented didn't work very well we had to keep pulling over and turning the engine off because lights would come on and we would lose power once you did that it would would run fine for a couple of miles then it would do it again. We called Renee and h…
Réponse de Tropical Dream Vacation Rentals :
Wow Debbie,: I am so sorry to hear that you did not enjoy our beautiful home. I must disagree with you regarding communication. Any time I received an email from you I answered with a very quick response. Also our house manager Rene is just a phone call away and is always there to help out. Regarding the van, the mechanic said we are just waiting for a small computer part but the van was still in running order. Rene, not being a mechanic, took his word for it, and had you rent it. If it was such a problem, and not working, why did you drive it all week and not turn it back in and ask Rene to take you to a car rental place and hire another vehicle. He has assisted many of our guests in acquiring vans and would have been happy to help. I am very sorry that there was a smell in the bedroom. Only during severe rains does the sulfur smell from the canal, that the home backs up to. I know it is a bit unpleasant, but Rene would have been able to come and freshen it up with spray, candles, etc. Every place needs to maintained and work needs to be done. We always try to be considerate of our guests and only do work when they are out exploring the beautiful country. I was not aware that men were working while you were there. As soon as you finally emailed me with your concern about that I instantly called them to stop work until you checked out. The next day the work stopped. If these things were issues, you should have informed me ASAP instead of being disappointed and making these fixable issues ruin your trip. As I said I am sorry you didn't enjoy yourself, but there was nothing that was happening that couldn't have been resolved sooner if you would have just messaged me. As all of our other guests have said, I respond quickly, I resolve any issue that might come up quickly, and Rene is always available and helpful. I am sorry you didn't reach out to us.
The house is beautiful and in a nice quiet location. It had everything we needed to cook meals. There is a lovely view of the water. This is a perfect place to relax and feel at home after a busy day out in Belize!
We are Chip and Laura and we love to travel! As you can tell by our various homes and properties we love traveling and hosting! We realize that the home is a very important part in having an enjoyable experience traveling. Laura and I try and give a comfortable and stress free…
Taux de réponse : 100%
Délai de réponse : Moins d'une heure
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