Raymond was super responsive and very understanding. We unfortunately were unable to stay at his Airbnb due to a situation that was out of our control. Raymond and his wife tried everything to help us and gave us a full refund. If there is anytime in the future where we will need an Airbnb, I would be happy to stay here. The house is exactly as it is listed and is clean. The backyard is fenced in for your pets to be safe in. And you will have the best host ever!