Extremely disappointing experience with this host and Airbnb support. I was driving from Canada and booked this place well in advance, but the host was completely unresponsive when it mattered most. No proper check-in instructions were provided—just a vague note saying to “contact the host.” When we reached out, he told us to “check the listing and select show more,” but there were no instructions there. We even sent screenshots to prove it.

After multiple attempts to reach him, we waited 2–3 hours before check-in, stranded on the street with our luggage after a long drive. The lack of communication and accountability was shocking.

When we contacted Airbnb for help, they still sided with the host despite clear proof. Please be aware: there’s a similar listing using the same photos—likely a duplicate or misleading post.

This experience has made me lose trust in Airbnb. Poor communication from both the host and support means I’ll be avoiding Airbnb in the future.